Privacy Policy
This privacy policy sets out how GaraShield Ltd uses and protects the personal data of customers, prospective customers and third parties (your personal information).
GaraShield Ltd is committed to ensuring that your privacy is protected and follows the General Data Protection Regulation (GDPR).
Please ensure you read this policy and any other similar notices we may provide to you from time to time when we collect or process personal information about you. This privacy policy contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and appropriate regulating authorities in the event you have a complaint.
Who we are
GaraShield Ltd collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the United Kingdom (and the European Union) and we are responsible as ‘controller’ and/or ‘processor’ of that personal information for the purposes of those laws. References to ‘we’ or ‘us’ or GaraShield means GaraShield Ltd.How we collect your personal information
We may collect your personal information in the following ways:- when you have entered your personal information into forms on this website;
- when you contact us directly by telephone or email, including your unsolicited approaches to us;
- when you contact us via LiveChat or Instant Messaging services
- when you contact us via Social Media
- when you give us your business card(s) or contact details
- when a third party has arranged your introduction to us, or otherwise facilitated email communication.
- when you apply for a job with us
Job applications and your personal information
If you apply for a job with us GaraShield Ltd is the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at jobs@garashield.com. All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t. We also use third parties to assist with our recruitment services (recruitment agencies). They may share your information with us subject to the terms of their own privacy policy. We do not need share your personal information with them (as they will already have it).The personal information we collect and use
In the course of delivering our products and services and any other relevant activities, we collect some or all of the following personal information:- Name(s), Postal Address(es), Telephone Number(s) and Email Address(es)
- Demographic information such as preferences and interests
- Other information relevant to customer surveys and/or offers
How we use your personal information
We will typically collect and use this information for the following purposes:- For the performance of an agreement you have with us or our client and pursuant to which we are appointed as their supplier.
- For the purposes of our legitimate business interests or those of a third party, but only if these are not overridden by your interests, rights or freedoms.
Who we share your personal information with
We routinely share the following categories of personal information:- Name, Address, Telephone Numbers, Email addresses
- Other demographic information such as preferences and interests
- Other information relevant to customer surveys and/or offers
Where your personal information may be held
Information may be held at our offices and those of our group companies, and third-party agencies, service providers, representatives and agents as described above. We also use a number of third-party providers.- For Social Media we use a third-party provider, Hootsuite, to manage our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite. For more information, please see Hootsuite’s privacy policy.
- For Email Marketing we use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our communications. For more information, please see MailChimp’s privacy policy.
- To help maintain Website Security & Performance we use a third-party service. To deliver this service it processes the IP addresses of visitors to the our website.
How long your personal information will be kept
We will hold personal information for the period of time we deliver products and services and until there is no foreseeable legitimate business interest with you, or until you have exercised your right for your personal information to be removed from our systems. We also routinely delete some personal information from our systems before that data is two years old.The legal basis on which we collect, store and use your personal information
We retain and use your personal information for our legitimate business interests.Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge, including rights to:- fair processing of information and transparency over how we use your use personal information
- access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address
- require us to correct any mistakes in your personal information which we hold
- require the erasure of personal information concerning you in certain situations
- object at any time to processing of personal information concerning you for direct marketing
- object in certain other situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
- and other relevant rights set out in the General Data Protection Regulation